Shipping & Returns

In order for your return to be accepted, we ask that you follow these steps:

• You must notify us that you wish to return the item within 7 days of when the shipment was dropped off from the carrier.

• You need to contact us before you return items and we will give you a Return Authorization(RA) Number to write on the outside of the box. Any item returned without a Return Authorization Number will not be credited.

• The item must be in brand-new, unused condition.

• When you receive the RA you will also receive shipping instructions. Items that we shipped as ordered are to be shipped at your cost to the location provided on the RA. Return shipping costs for items that are not as ordered will be covered by us.

• Any refused or non-deliverable merchandise will not be credited. You will be charged for the second shipping if the address you entered was incorrect.

• We must receive the item within 15 days after we give your RA. If we do not receive your item within 15 days, no credit will be given unless an extension has been granted prior to receipt of the item.

• Once we receive your item, inspect it to be sure it's as perfect as when we shipped it to you, and confirm that we have received it within 15 days of issuing the RA, we will credit the amount you paid less the 20% re-stocking fee to your original method of payment. Shipping costs are non-refundable.
  

Damaged Merchandise
We closely inspect every piece of merchandise that leaves us. All merchandise that leaves here is brand new. If you feel your merchandise is damaged you must let us know within 3 days after your carrier has dropped of the package. If our staff finds that the merchandise is defective or damaged then we will contact the manufacturer and get new merchandise out to you as quickly as possible.